Shenzhen nuoyida International Freight Forwarding Co., Ltd.

DHL services

DHL international courier service

Note: Starting from January 1, 2011, Hong Kong DHL will fully charge for oversized and overweight items as follows: Exceed 120CM in length and 70kg in single will be levied for 200 tickets per ticket Yuan, calculated by bill of lading. Hong Kong DHL shipping service update notice: Hong Kong DHL service

First, the introduction of DHL:

DHL, founded by the United States and currently a joint-venture express delivery company between Germany and the United States, is one of the largest air express delivery companies in the world. DHL is a leader in global express delivery, intercontinental transportation and air cargo, and is also the No. 1 shipping and contract logistics provider in the world. DHL offers its customers a full range of logistics solutions from documentation to supply chain management. DHL Whether it is documents or parcels, whether it is day, time limit or day service, DHL can provide services to meet your needs, Air China International Freight Forwarding Co., Ltd. is Hong Kong DHL Express in the country an agent, the price is reasonable, Fast delivery, is your priority international courier service.

Second, the advantages of DHL:

1, DHL perfect delivery and logistics services
2, DHL the world's largest courier and logistics network
Employees - Over 285,000; Office locations - About 6,500; Transit centers, warehouses and terminals - Over 450; Ports - 240; Aircraft - 420; Work vehicles - 76,200; National - - more than 220; annual volume - more than 1.5 billion; covered destination - 120,000
3, DHL Airlines - connecting the world with flights, DHL itself has four airlines.

Third, DHL's billing (including price, surcharges, tariffs)

1) DHL price
HKDHL prices can be directly checked on AVIC website:
HKDHL Volume Weight = Length cm X Width cm X Height cm / 5000, if the volume weight is greater than the actual weight, according to the volume weight billing, whichever is greater.

2) DHL surcharge
Remote Surcharges: Expenses for remote areas (excluding the United States) are subject to surcharges in remote areas at a rate of 3.6 / KG, with a minimum charge of 180 yuan per ticket. Remote surcharges are subject to additional fuel surcharges; DHL queries are remote The URL is: http://remoteareas.dhl.com/jsp/first.jsp, the website query is not 100% accurate, but in the end, the DHL bill will prevail. If the DHL bill shows a remote need to charge a remote fee, our company will automatically charge this remote costs.
Textile costs: a vote plus 50 yuan textiles (the United States 60 yuan, Nigeria does not take textiles)
Fuel surcharge: HKDHL fuel surcharge is included in the shipping cost
3) DHL tariffs
The specific customs clearance fee shall prevail (generally, the higher declared value will result in a higher tariff, and if the declared value is too low than the actual value, a relatively high tariff will be generated) If the recipient refuses to pay the customs duties, the tariff will be automatically paid off People bear.
Note: All cargoes from DHL to Kazakhstan will be sent to both ALA and GUW cities. Except for these two cities, customs clearance fees will be charged to other cities in this country if they are dispatched from ALA and GUW Other cities also need to charge an additional delivery fee

Fourth, DHL's waybill:

Five, aging

The parcel is calculated from the delivery DHL warehouse, reference to the normal delivery aging of 2-7 working days (this time for the express mail Internet access to the recipient to receive the courier only), except in special circumstances! Delivery time with the customs clearance of various customs destinations and flight arrangements are closely related.

Six, tracking service

After the goods leave the Internet transaction center can be seen on the HKDHL check-in site on the day after the arrival of the record can be found on the HKDHL website tracking information can be found and sign the time and name.
DHL's pieces can be generated after the delivery of our tracking number, the normal delivery from our company within 2 working days after the Internet. After the Internet tracking number provided by our company can be used as a reference for real-time tracking information, query as follows:
1) Visit the DHL inquiry website: http://www.cn.dhl.com/publish/en/eshipping/track/sref.high.html
2) Click to follow the sender reference information tracking, as shown below:
3) Fill in the sender reference information that is provided by the Division I tracking number, and then fill in the date range of the shipment from that column, click the track button drop-down, the date of this column, please note that fill in earlier than the delivery time, As shown below:

Seven, volume weight limit and overweight surcharge

The longest side of a single piece of not more than 1.2 meters, not exceeding 70KG single, overweight for a single long package, please consult our customer service staff before shipment.
1) The goods sent to Nigeria, the weight of a single piece can not exceed 50KG, single ticket does not exceed 50KG, it is recommended to split into votes, the weight of each vote does not exceed 50KG;
2) sent to Angola's express mail, the weight of a single piece can not exceed 50KG, single ticket does not exceed 250KG;
3) sent to Tunisia, the weight of a single piece can not exceed 30KG, single ticket does not exceed 40KG;
4) Send to Algeria express, a single can not exceed 40KG.

Extra long overweight surcharges are calculated as follows:
1) One order number (ie one vote of goods), HKDHL will charge an additional fee of 200 regardless of the number of pieces as long as one or more of the pieces has a length of more than 120CM or a weight of more than 70KG;
2) 1 single number (ie one vote of goods), no matter how many pieces, if one side of the length of more than 120CM, and the other weighs more than 70KG, HKDHL also charged an additional fee of 200, namely: a single (That is, a vote of goods) will only charge a maximum of 200 surcharges, and the need to calculate the fuel surcharge.
3) 500KG or more required to vote, DHL cargo unilateral length greater than or equal to 120CM or single billing is greater than or equal to 70KG, the goods levied oversized and overweight surcharge: RMB200 yuan / votes, plus an additional Fuel Surcharge.

Eight, prohibited items

1) Air embargo dangerous goods, liquid, powder and so on. And the state explicitly prohibits the export of goods such as antiques, money and other infringing products.

2) Items that require additional information
A, send the battery and battery-containing items, to provide MSDS certification and battery letter (need to provide the original) (if necessary, please contact customer service staff)
B, mailing brand-name products to provide formal purchase invoices or power of attorney

Nine, compensation / insurance / other value-added services

1) compensation standards
For fewer pieces, out of stock, damaged parcels
If the recipient received parcel weight, quantity, number of discrepancies, damaged parcels, please receive the recipient within 24 hours of receipt of the package to the destination DHL feedback loss or damage. And within 7 working days will be the recipient of the registration number of the local registration to our company in order to DHL's investigation claims. If verified by DHL, the maximum compensation for the free shipping, compensation package declared value, the maximum does not exceed 100USD, part of the damage or loss according to the actual loss as a percentage of the total number of compensation, but the maximum compensation does not exceed 100USD.
Due to the random checks caused by the loss of parcels
When the parcel passes through the customs, the customs may open the parcel inspection and may cause the parcel to be lost, the parcel (in whole or in part) to be lost or seized by the Customs. AVIC does not assume any responsibility arising therefrom.
2) Insurance
Can buy insurance to reduce unforeseen losses, our company recommends that valuables try to buy insurance.

Ten, customer order system operation

1) Description of the item
When declare the name need to fill in the actual name and quantity. Do not accept gifts or sample declarations.

2) Declare the value
Customers can decide on their own fill in the amount of the proposed value of the actual application of the declared value of the goods, so as to avoid high tariffs and fines.

3) Recipient's address
HKDHL does not accept PO BOX email address, you must provide the recipient phone number, fill in the above information should be written in English, other languages can not.

Eleven, customer orders packaging requirements

Please note that the packaging should be intact, not easy to damage, in addition to the outside of the address labels outside the package, try not to bring other irrelevant signs, the fragile packaging is best fragile packaging logo, the front of the parcel must be in the middle position Affix the address label printed from Interlink Easy Logistics System, please package your package so as not to damage during transportation.

Twelve, returned

HKDHL If the parcel is returned to the sender due to inaccessibility of the parcel due to failure of the parcel to enter the customs office of destination or failure to provide processing advice within the prescribed time limit, the freight returned to Hong Kong or Shenzhen from the destination country will be sent by the sender bear. AVIC will automatically deduct the related charges from the sender's account.
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UPS services

First, the basic introduction of UPS:

Founded in 1907 as a messenger company in the United States, UPS has now developed into a $ 49.7 billion large company with a clear-cut commitment to global commerce by being the most well known and admired trademark in the world one. As the world's largest express carrier and parcel delivery company, it is also a leading provider of specialized transportation, logistics, capital and e-commerce services.

Second, UPS's advantages:

1, a wide range of services, covering more than 200 countries and regions in the world.
Service outlets: UPS stores: 4,400; UPS: 1,300 stores worldwide (worldwide); UPS: 1,000 service centers; authorized service points: 17,000; UPS delivery bids: 40,000.

2, advanced logistics equipment, perfect infrastructure.
Transport fleet: 91,700 parcels, vans, tractors and motorcycles; 268 jet fleets; 309 leased aircraft; daily cruise segment: Domestic 1071, International 767; Number of airports served: Domestic : 400, International: 377.

3, a wide range of business coverage.
Main business: logistics and distribution, transport (including air, sea, road transport, rail transport), freight forwarders, international trade management and customs clearance agents.
Specialized Services: Service Parts Logistics, Technical Repair and Configuration, Supply Chain Design and Planning, Returns Management, and Emergency Parts Delivery Key Services: Leader in providing onshore shore less-than-truckload service

Third, UPS e-mail billing (specific price, please consult business staff)

(A), is now a UPS agent, to provide our clients with preferential prices, please consult the relevant customer service details.
Precautions:
1, to provide RMB quotes, customers need to fill commercial invoice.
2, a single ticket application can not exceed 1200KG one vote, more than sub-ticket export

(B), UPS surcharges:

1, change the address surcharge: Hong Kong UPS is 77RMB yuan per piece, the maximum charge of 273 yuan per ticket;

2, additional formalities service fee: Hong Kong UPS is 44RMB yuan each, UPS will be for each package to the customer surcharges:
(1) Any object packed in a metal or wooden consignment container.
(2) any cylindrical objects not wrapped in corrugated paper, such as drums, drums, pails or tires.
(3) A parcel of any length of the longest side equal to or exceeding 122 centimeters or the second longest side exceeding 76 centimeters in length.
(4) The weight of any single piece of cargo equals or exceeds 31 kg (in real weight).

3, exceeds the maximum limit surcharge: Hong Kong UPS is 388RMB yuan per piece, plus the fuel of the month, UPS on the weight and size restrictions are as follows:
(1) The longest side (length) of any package is equal to more than 270 cm;
(2) The weight of any package exceeds 68 kg. But does not accept the weight of more than 72 kg of goods.

4, large package surcharge: When the package circumference [(width + height) × 2 + length] of more than 330 cm, additional surcharge 388 yuan / ticket * oil, but does not accept the perimeter of more than 419 cm of goods .

(C), UPS remote area surcharge:
When the recipient address UPS belongs to UPS remote service area (refer to UPS remote area lookup table), this fee is collected with the sender; The fee is: 4 RMB / KG, or minimum consumption 195.00RMB, take both Larger for the standard fee, plus the current month fuel, effective within 6 months;)
Fourth, UPS aging information

Generally 2-4 working days can reach Europe and the United States

Fifth, UPS waybill

Hong Kong UPS rate download URL http://www.ups.com/content/hk/zh/shipping/cost/download.html
China UPS rate download URL http://www.ups.com/content/cn/zh/shipping/cost/download.html

Sixth, UPS express mail query

http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PriNav

Seven, prohibited items guidance directory

First, prohibited items refers to the national laws and regulations prohibit the delivery of items, including:

(A) various types of weapons, ammunition. Such as guns, bullets, shells, grenades, mines, bombs and more.
(B) all kinds of explosive items. Such as detonators, explosives, gunpowder, firecrackers and so on.
(C) Various flammable items, including liquids, gases and solids. Such as gasoline, kerosene, tung oil, alcohol, lacquer, diesel, aerosols, gas lighters, gas cylinders, phosphorus, sulfur, matches and so on.
(D) all kinds of corrosive items. Such as fire sulfuric acid, hydrochloric acid, nitric acid, organic solvents, pesticides, hydrogen peroxide, dangerous chemicals.
(E) various types of radioactive elements and containers. Such as uranium, cobalt, radium, plutonium and so on.
(F) various types of poison. Such as thallium, cyanide, arsenic cream and so on.
(VII) Various types of narcotic drugs. Such as opium (including the poppy shell, flowers, bracts, leaves), morphine, cocaine, heroin, marijuana, ******, ephedrine and other products.
(E) various types of biochemical products and infectious substances. Such as anthrax, dangerous bacteria, medical waste and so on.
And (9) various publications, promotional materials and printed materials that endanger national security and social and political stability as well as obscenity.
(10) Various kinds of obstructing public health items. Such as the bones, animal organs, limbs, untreated animal skins, animal bones without medicine and so on.
(XI) Articles, such as state secrets and documents, national currencies and forged currency and securities, that are prohibited from circulation, delivery or entry or exit by state laws, regulations and administrative regulations, artificial weapons, controlled knives, precious cultural relics, endangered Wild animals and their products.
(XII) improper packaging, may endanger personal safety, pollution or damage to other pieces of mail, equipment and other items.
(13) The sending countries (regions) are prohibited from sending imported articles, etc.
(14) other prohibited items.
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TNT services

TNT international express service
One, TNT's introduction:

TNT group is the world's leading express postal service provider, providing a full range of express and postal services for enterprises and individual customers. Headquartered in Holland, located in more than 200 countries and regions, TNT Express has 74000 employees (by the end of 2007). Its efforts in corporate social responsibility have been recognized by the international community. It is the world's first express company to get "invest in people".

Two, TNT's advantages:

1, TNT large China is a branch of TNT express, covering mainland China, Hongkong and Taiwan. In the big China, TNT has about 17000 professional staff.
2, TNT China mainly provides international express and domestic transport services, outlets all over the country. It has 26 international express branches and 3 international express ports. TNT operates the largest private transport network in the country through the world's Huayu, a wholly owned land transport company. Its domestic land transport business has jurisdiction over 1250 business outlets and covers more than 500 cities in China. In addition, TNT also provides the leading industry's direct marketing services in China.
3, TNT Hongkong has always adhered to the customer center. As the main gateway to China, TNT Hongkong provides customers with comprehensive international and cross-border services.
4, TNT Taiwan provides a first-class service experience for customers. Stable and experienced management team has built TNT Taiwan into an excellent express operation institution, and can consistently provide customers with innovative delivery solutions.

Three, TNT billing method: (specific price please consult business personnel)

Fuel surcharge TNT: 14% of freight (August 8, 2010 to 2010 September 4th, these rates for Yu Yingguo, Ireland, and other countries of continental Europe and the United States)
TNT's remote surcharge: 2 yuan /kg (the minimum remote surcharge is 50 yuan)

The general limitation of four.TNT is 3-5 days to the European and American countries

Five.TNT Express query

Http://www.tnt.com/webtracker/tracker.do?

Six.TNT contraband articles

1) dangerous articles, liquids, powders, etc. of the air embargo. And the State prohibits export goods, such as antiques, currency and other infringements.
2) not to send goods prohibited by the law of the state (region).
3) TNT embargo goods.
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FedEx services

FedEx
First, the basic introduction of FEDEX:

FedEx is the world's largest express delivery company, providing fast and reliable express service for more than 235 countries and regions around the world. FedEx has global aviation and land transportation network. Usually it only takes one to two working days, so it can deliver the time critical goods quickly and ensure timely delivery.

Two, FEDEX billing method: (specific price consulting business personnel)

FEDEX fuel surcharge: 11% (from 02, 2010, 08)

Three. The countries that can arrive are:

Hongkong Macao Taiwan South Korea Japan island of Samoa Australia Burma Burma Brunei East Timor Fiji French Polynesia Guam Gately Kiribati Republic of Marshall Islands Micronesia Laos Nauru Republic New Caledonia New Zealand Niue Niue Palau Saipan Samoa Solomon islands and Tonga Tuva Luva Nur Artur Wallis islands Algeria Angola Afghanistan Albania Fortuna Armenia Azerbaijan Pakistan Linbo Boulahrouz Benin Botswana Botswana Burundi Bosnia and Herzegovina Bulgaria Cameroon Cape Verde Chad Congo Croatia Cyprus Czech Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Gabon Gambia Georgia Garner Gibraltar Guinea Hungary Iceland Israel Jordan Kazakhstan Ivory Coast Kenya Kuwait Ivory Coast Kyrgyzstan Latvia Lebanon Malaysia Thailand Philippines Singapore Indonesia Vietnam Andorra Austria Belgium Denmark Finland France Germany Faru Germany Greece Greenland India Ireland Italy Liechtenstein Malta Monaco Luxemburg Holland Norway Portugal Spain Sweden Switzerland Arabia United Arab Emirates Lesotho Lithuania Macedonia Madagascar Liberia UK Vatican Mara Weima science Mauritania Mauritius Moldova Morocco Mozambique Namibia Niger Nigeria Oman Romania Russian Federation Palestine Poland Qatar Niwangda left Rwanda Saudi Arabia Senegal Sebiya and mount Negroponte Seychelles Slovakia Slovenia Republic Swaziland Syria Tanzania Tunisia Turkey Togo South Africa Turkmenistan Uganda Ukraine Yemen Yugoslavia Zambia Republic of Uzbekistan Sitanlabo Zimbabwe Anguilla Antigua Argentina Aruba Bahamas Belize Bangladesh Barbados Brazil Bhutan Bolivia Bermuda British Virgin Islands, the Cayman Islands Chile Columbia Costa Rica Dominica Dominica Ecuador Republic Grenada Guadeloupe Guatemala Salvatore French Guiana Malargue Guyana Haiti Honduras Jamaica Maldives Martinique Nicaragua Nepal Netherlands Antilles island of Monte Serra Pakistan Panama Paraguay Peru St. Kitts Lilanka Lucia St. Vincent Suriname Trinidad and Tobago the Turks and Caicos islands Uruguay Venezuela Virgin Islands of the United States Canada Mexico

Four. Express query:

Http://cndxp.apac.fedex.com/dxp.html

Five. Prohibited articles

1) dangerous articles, liquids, powders, etc. of the air embargo. And the State prohibits export goods, such as antiques, currency and other infringements.
2) to send the prohibited articles as stipulated in the law of the state (region).
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